Apple's butterfly keyboard has failed and the company owes customers an apology, but it still claims that only a small percentage of users experience trouble (Casey Johnston/The Outline)

Casey Johnston / The Outline:
Apple's butterfly keyboard has failed and the company owes customers an apology, but it still claims that only a small percentage of users experience trouble  —  Its butterfly keyboard design has failed, but Apple has yet to substantially admit that it has made a very big mistake.