Sunday, February 19, 2023

A look at the use of conversational AI in US call centers, which some agents find helpful and others say leaves the humans with more complex, intense workloads (Lisa Bannon/Wall Street Journal)

Lisa Bannon / Wall Street Journal:
A look at the use of conversational AI in US call centers, which some agents find helpful and others say leaves the humans with more complex, intense workloads  —  Call centers are at the forefront of deploying artificial intelligence, with bots that automate basic tasks and instruct humans how to do their jobs



Sources: KKR-owned BMC Software confidentially filed for a US IPO seeking a valuation of up to $15B; KKR acquired BMC in 2018 for $8.3B (Bloomberg)

Bloomberg:
Sources: KKR-owned BMC Software confidentially filed for a US IPO seeking a valuation of up to $15B; KKR acquired BMC in 2018 for $8.3B  —  BMC Software, a technology company owned by KKR & Co., has confidentially filed for an initial public offering, according to people with knowledge of the matter.



Meta rolls out Meta Verified subscription service, offering a blue badge, impersonation protection, and more, for $12/month on the web, or $15/month on iOS (Mark Zuckerberg/Facebook)

Mark Zuckerberg / Facebook:
Meta rolls out Meta Verified subscription service, offering a blue badge, impersonation protection, and more, for $12/month on the web, or $15/month on iOS  —  Good morning and new product announcement: this week we're starting to roll out Meta Verified — a subscription service that lets …



Saturday, February 18, 2023

Biden and some GOP senators have formed a loose alliance in asking SCOTUS to change Section 230 protections when hearing Gonzalez v. Google on February 21 (NBC News)

NBC News:
Biden and some GOP senators have formed a loose alliance in asking SCOTUS to change Section 230 protections when hearing Gonzalez v. Google on February 21  —  WASHINGTON — President Joe Biden and some of his most prominent Republican adversaries in Congress have become allies, of sorts …



Experts say China lags behind the US in AI systems like ChatGPT due to censorship, government's growing control of the private sector, and geopolitical tensions (Li Yuan/New York Times)

Li Yuan / New York Times:
Experts say China lags behind the US in AI systems like ChatGPT due to censorship, government's growing control of the private sector, and geopolitical tensions  —  The state's hardening censorship and heavier hand have held back its tech industry; so has entrepreneurs' reluctance to invest for the long term.



US regulators expanding their crypto investigations has led some companies to look to financial hubs overseas, including Singapore, Hong Kong, Europe, and Dubai (Bloomberg)

Bloomberg:
US regulators expanding their crypto investigations has led some companies to look to financial hubs overseas, including Singapore, Hong Kong, Europe, and Dubai  —  A spate of crypto probes in the US is prompting battered digital-asset firms to look toward financial hubs overseas …



A look at Bitcoin's five maintainers scattered globally, who steward the open-source Bitcoin Core, after four turnovers in 18 months cited burnout or legal risk (Paul Kiernan/Wall Street Journal)

Paul Kiernan / Wall Street Journal:
A look at Bitcoin's five maintainers scattered globally, who steward the open-source Bitcoin Core, after four turnovers in 18 months cited burnout or legal risk  —  Developers with power to change the cryptocurrency's software hold an unorthodox role, are elusive—and have been known to head off disaster for the coin



VMware, Broadcom extend merger close deadline by three months

Cloud computing company VMware Inc and chipmaker Broadcom Inc extended the date by which their $61 billion merger is to be completed by 90 days, according to a regulatory filing. https://ift.tt/R2Y1fvd

Microsoft's Bing plans AI ads in early pitch to advertisers

In a meeting with a major ad agency this week, Microsoft showed off a demo of the new Bing and said it plans to allow paid links within responses to search results, said an ad executive, who spoke about the private meeting on the condition of anonymity. https://ift.tt/xVg5Tsi

Leaked docs detail reputation management company Eliminalia's tactics to remove public-interest info from the internet, like via fake sites and copyright claims (Phineas Rueckert/Forbidden Stories)

Phineas Rueckert / Forbidden Stories:
Leaked docs detail reputation management company Eliminalia's tactics to remove public-interest info from the internet, like via fake sites and copyright claims  —  Leaked documents obtained by Forbidden Stories reveal the inner world of Eliminalia, a Spanish reputation management company.



Friday, February 17, 2023

Fitbit plans to remove adventures, challenges, and open groups from its app and replace Studio with an SDK; Google says the features were of "limited use" (Victoria Song/The Verge)

Victoria Song / The Verge:
Fitbit plans to remove adventures, challenges, and open groups from its app and replace Studio with an SDK; Google says the features were of “limited use”  —  Fitbit users: better one-up your friends in challenges while you still can.  Starting March 27th, Fitbit will remove all adventures …



E-signature software firm DocuSign to lay off 10 percent of its workforce

The layoffs will result in an impairment charge of approximately $25 million to $35 million in the first quarter of fiscal 2024, according to the report. https://ift.tt/NWHi9GK

The SEC says Do Kwon and Terraform Labs have withdrawn $100M+ in fiat currency from a Swiss bank since June 2022, after moving 10K+ Bitcoin out of a cold wallet (Suvashree Ghosh/Bloomberg)

Suvashree Ghosh / Bloomberg:
The SEC says Do Kwon and Terraform Labs have withdrawn $100M+ in fiat currency from a Swiss bank since June 2022, after moving 10K+ Bitcoin out of a cold wallet  —  Crypto fugitive Do Kwon and the firm he founded transferred over 10,000 Bitcoin out of their doomed project and turned …



Bulgaria and London-based Dronamics, which says it has a license to operate autonomous, long-range, cargo drones in Europe, raised a $40M pre-Series A (Mike Butcher/TechCrunch)

Mike Butcher / TechCrunch:
Bulgaria and London-based Dronamics, which says it has a license to operate autonomous, long-range, cargo drones in Europe, raised a $40M pre-Series A  —  Autonomous aircraft have long been thought of as having the most potential, though not in the realm of glitzy people-carrying drones so much as the more sedate world of cargo.



Lenovo posts its worst revenue fall in 14 years with Q3 revenue of $15.3B, down 24% YoY, and net income of $437M, down 32% YoY, and warns of job cuts (Josh Ye/Reuters)

Josh Ye / Reuters:
Lenovo posts its worst revenue fall in 14 years with Q3 revenue of $15.3B, down 24% YoY, and net income of $437M, down 32% YoY, and warns of job cuts  —  China's Lenovo Group Ltd (0992.HK) reported a 24% revenue decline for the third quarter, its largest revenue fall in 14 years as global demand …



SpaceX launches Starlink in Indonesia to improve internet access in remote parts of the country, starting with three local health centers (Stefanno Sulaiman/Reuters)

Stefanno Sulaiman / Reuters : SpaceX launches Starlink in Indonesia to improve internet access in remote parts of the country, starting w...