Patricia Cohen / New York Times:
How Schneider Electric is using AI in call centers and manufacturing to complement employees' work and boost productivity, rather than to replace them — For many chief executives, success in adopting artificial intelligence is measured by the number of jobs they can eliminate.
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Saturday, May 30, 2026
How Schneider Electric is using AI in call centers and manufacturing to complement employees' work and boost productivity, rather than to replace them (Patricia Cohen/New York Times)
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