How India's outsourcing industry, which employs 6M+ people and is worth nearly $300B, is racing to adapt as AI promises to automate white-collar work (New York Times)

New York Times:
How India's outsourcing industry, which employs 6M+ people and is worth nearly $300B, is racing to adapt as AI promises to automate white-collar work  —  Artificial intelligence promises to automate the white-collar work that made India a tech powerhouse.  The country is racing to adapt before it's too late.