How German delivery giant DHL uses automation and AI to help offset an ageing workforce, with one in three support staff set to retire in the next five years (Andrew Hill/Financial Times)

Andrew Hill / Financial Times:
How German delivery giant DHL uses automation and AI to help offset an ageing workforce, with one in three support staff set to retire in the next five years  —  The German delivery company says artificial intelligence is not taking jobs, but filling gaps in a stretched workforce