Salt Lake City, which faces a staffing shortfall, plans to implement AI-assisted 911 call triaging to handle ~30% of about 450K non-emergency calls per year (Salt Lake Tribune)

Salt Lake Tribune:
Salt Lake City, which faces a staffing shortfall, plans to implement AI-assisted 911 call triaging to handle ~30% of about 450K non-emergency calls per year  —  Move to artificial intelligence for some nonemergency calls is expected to help human responders focus on the urgent ones.