IBM CEO Arvind Krishna says the company used AI agents to replace the work of 200+ HR employees and, as a result, hired more programmers and salespeople (Belle Lin/Wall Street Journal)

Belle Lin / Wall Street Journal:
IBM CEO Arvind Krishna says the company used AI agents to replace the work of 200+ HR employees and, as a result, hired more programmers and salespeople  —  The tech company promises higher total employment as it reinvests resources toward roles like software development