The Philippines races to defend its share of the ~$300B global business process outsourcing market, battling deteriorating talent, rising competition, and AI (Bloomberg)

Bloomberg:
The Philippines races to defend its share of the ~$300B global business process outsourcing market, battling deteriorating talent, rising competition, and AI  —  - Only one out of 10 outsourcing job applicants gets hired  — Growth in jobs added during pandemic fell below global trend