Former Amazon and Goodreads employees detail how Amazon let the book review site languish with limited resources while mining it for user-generated data (Caroline O'Donovan/Washington Post)

Caroline O'Donovan / Washington Post:
Former Amazon and Goodreads employees detail how Amazon let the book review site languish with limited resources while mining it for user-generated data  —  A prominent author's decision to pull her new novel from publication after being ‘review bombed’ highlights Goodreads's power in publishing …