Thursday, March 30, 2023

Berlin-based Parloa, which uses AI and low-code tools to automate call center operations, raised a €20M Series A led by EQT Ventures (Kyle Wiggers/TechCrunch)

Kyle Wiggers / TechCrunch:
Berlin-based Parloa, which uses AI and low-code tools to automate call center operations, raised a €20M Series A led by EQT Ventures  —  It's estimated that over $400 billion are spent annually to run customer contact centers around the world.  To cut costs, in recent years …



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UK publisher Bloomsbury says it is among the beneficiaries of the $1.5B Anthropic settlement; 14,087 of its titles are covered, with ~$3K in compensation each (Anushka Chourasia/Reuters)

Anushka Chourasia / Reuters : UK publisher Bloomsbury says it is among the beneficiaries of the $1.5B Anthropic settlement; 14,087 of its...