Berlin-based Parloa, which uses AI and low-code tools to automate call center operations, raised a €20M Series A led by EQT Ventures (Kyle Wiggers/TechCrunch)

Kyle Wiggers / TechCrunch:
Berlin-based Parloa, which uses AI and low-code tools to automate call center operations, raised a €20M Series A led by EQT Ventures  —  It's estimated that over $400 billion are spent annually to run customer contact centers around the world.  To cut costs, in recent years …