Berlin-based Charles, which lets businesses sell products and offer support on messaging apps like WhatsApp, raised a $20M Series A led by Salesforce Ventures (Paul Sawers/TechCrunch)

Paul Sawers / TechCrunch:
Berlin-based Charles, which lets businesses sell products and offer support on messaging apps like WhatsApp, raised a $20M Series A led by Salesforce Ventures  —  Conversational commerce isn't exactly a new phenomenon, with countless companies using live chats, messaging apps, chatbots …