Thursday, April 14, 2022

A look at AI tools built by sales and customer service software companies like Uniphore and Sybill to detect human emotions, as Zoom unveils Zoom IQ for Sales (Kate Kaye/Protocol)

Kate Kaye / Protocol:
A look at AI tools built by sales and customer service software companies like Uniphore and Sybill to detect human emotions, as Zoom unveils Zoom IQ for Sales  —  Virtual sales meetings have made it tougher than ever for salespeople to read the room.  So, some well funded tech providers …



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A profile of SoftBank's Masayoshi Son, who transformed the Japanese tech conglomerate into a global investment group and is criticized for high-risk investments (Lionel Barber/Financial Times)

Lionel Barber / Financial Times : A profile of SoftBank's Masayoshi Son, who transformed the Japanese tech conglomerate into a global...