Jennifer Conrad / Wired:
A look at crowdsourced juries in China, like Meituan's “kangaroo jury” made up of volunteers who adjudicate disputes between buyers and sellers on its platform — No garlic on the oysters? Soup stained a blanket? Panels of users hear the complaints and can order refunds or removal of critical reviews.
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Wednesday, January 19, 2022
A look at crowdsourced juries in China, like Meituan's "kangaroo jury" made up of volunteers who adjudicate disputes between buyers and sellers on its platform (Jennifer Conrad/Wired)
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