Internal documents show Facebook defends algorithmic ranking because its data suggests that its algorithm knows what users want better than they do themselves (Will Oremus/Washington Post)

Will Oremus / Washington Post:
Internal documents show Facebook defends algorithmic ranking because its data suggests that its algorithm knows what users want better than they do themselves  —  In at least two experiments over the years, Facebook has explored what happens when it turns off its controversial news feed ranking system …