Sunday, August 8, 2021

Call center operator Teleperformance, which counts Apple, Amazon, and Uber as clients, wants to monitor staff working from home in Colombia, via AI-powered cams (Olivia Solon/NBC News)

Olivia Solon / NBC News:
Call center operator Teleperformance, which counts Apple, Amazon, and Uber as clients, wants to monitor staff working from home in Colombia, via AI-powered cams  —  Colombia-based call center workers who provide outsourced customer service to some of the nation's largest companies …



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Samsung reports Q1 revenue up ~10% YoY to ~$53.4B and operating profit flat YoY at ~$4.5B, above ~$3.8B est., boosted by Galaxy S25 and legacy DRAM sales (Yoolim Lee/Bloomberg)

Yoolim Lee / Bloomberg : Samsung reports Q1 revenue up ~10% YoY to ~$53.4B and operating profit flat YoY at ~$4.5B, above ~$3.8B est., bo...