Sunday, August 8, 2021

Call center operator Teleperformance, which counts Apple, Amazon, and Uber as clients, wants to monitor staff working from home in Colombia, via AI-powered cams (Olivia Solon/NBC News)

Olivia Solon / NBC News:
Call center operator Teleperformance, which counts Apple, Amazon, and Uber as clients, wants to monitor staff working from home in Colombia, via AI-powered cams  —  Colombia-based call center workers who provide outsourced customer service to some of the nation's largest companies …



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JD reports Q4 revenue up 13% YoY to ~$48B, its fastest growth in three years and above est., net income up 100%+ to ~$1.4B, as Chinese consumer spending rises (Bloomberg)

Bloomberg : JD reports Q4 revenue up 13% YoY to ~$48B, its fastest growth in three years and above est., net income up 100%+ to ~$1.4B, a...