Sunday, August 8, 2021

Call center operator Teleperformance, which counts Apple, Amazon, and Uber as clients, wants to monitor staff working from home in Colombia, via AI-powered cams (Olivia Solon/NBC News)

Olivia Solon / NBC News:
Call center operator Teleperformance, which counts Apple, Amazon, and Uber as clients, wants to monitor staff working from home in Colombia, via AI-powered cams  —  Colombia-based call center workers who provide outsourced customer service to some of the nation's largest companies …



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Joel Kaplan says Meta's US fact-checking program will be over by Monday, and Community Notes will start appearing on Facebook, Threads, and Instagram (Amanda Silberling/TechCrunch)

Amanda Silberling / TechCrunch : Joel Kaplan says Meta's US fact-checking program will be over by Monday, and Community Notes will st...