Monday, April 19, 2021

US banks deploy AI to monitor customers, workers amid tech backlash

City National will begin facial recognition trials early next year to identify customers at teller machines and employees at branches, aiming to replace clunky and less secure authentication measures at its 31 sites, Dominguez said. https://ift.tt/32sj00X

No comments:

Post a Comment

How Schneider Electric is using AI in call centers and manufacturing to complement employees' work and boost productivity, rather than to replace them (Patricia Cohen/New York Times)

Patricia Cohen / New York Times : How Schneider Electric is using AI in call centers and manufacturing to complement employees' work ...