Sunday, April 4, 2021

Cresta, which offers a service that uses AI to mentor customer service agents in real time, raises $50M Series B led by Sequoia Capital (Paul Sawers/VentureBeat)

Paul Sawers / VentureBeat:
Cresta, which offers a service that uses AI to mentor customer service agents in real time, raises $50M Series B led by Sequoia Capital  —  Join Transform 2021 for the most important themes in enterprise AI & Data.  Learn more.  —  Cresta, an AI-powered platform that gives real-time support …



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US colleges like Virginia Tech and Georgia Tech are using AI to streamline admissions; Virginia Tech says AI that scores essay questions saved ~8,000 hours (Francesca Maglione/Bloomberg)

Francesca Maglione / Bloomberg : US colleges like Virginia Tech and Georgia Tech are using AI to streamline admissions; Virginia Tech say...