Friday, February 19, 2021

SaaS startup ReverseLogix, which helps businesses automate and manage workflows surrounding product returns, repairs, and after-sales care, raises $20M Series A (PYMNTS.com)

PYMNTS.com:
SaaS startup ReverseLogix, which helps businesses automate and manage workflows surrounding product returns, repairs, and after-sales care, raises $20M Series A  —  The last mile can often be the most taxing — and in logistics, customers' expectations continue to intensify when it comes to shipping and delivery.



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How Schneider Electric is using AI in call centers and manufacturing to complement employees' work and boost productivity, rather than to replace them (Patricia Cohen/New York Times)

Patricia Cohen / New York Times : How Schneider Electric is using AI in call centers and manufacturing to complement employees' work ...