Saturday, February 20, 2021

For many services, moderating content has become an existential crisis; some services are even establishing rules that pre-empt the need for costly moderation (Christopher Mims/Wall Street Journal)

Christopher Mims / Wall Street Journal:
For many services, moderating content has become an existential crisis; some services are even establishing rules that pre-empt the need for costly moderation  —  Content moderation rules used to be a question of taste.  Now, they can determine a service's prospects for survival.



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How Schneider Electric is using AI in call centers and manufacturing to complement employees' work and boost productivity, rather than to replace them (Patricia Cohen/New York Times)

Patricia Cohen / New York Times : How Schneider Electric is using AI in call centers and manufacturing to complement employees' work ...