An oral history of #hugops and the growing community of operations engineers who offer support for their peers before and during major cloud service outages (Tom Krazit/Protocol)

Tom Krazit / Protocol:
An oral history of #hugops and the growing community of operations engineers who offer support for their peers before and during major cloud service outages  —  When something breaks on the internet, the people who know how to fix it just want to give their colleagues a hug — even if they're a rival.