Local officials, educators, and advocacy groups are frustrated by refusal of ISPs to provide data on how many customers they signed up via low income programs (Cyrus Farivar/NBC News)

Cyrus Farivar / NBC News:
Local officials, educators, and advocacy groups are frustrated by refusal of ISPs to provide data on how many customers they signed up via low income programs  —  Months into the school year, the one thing many families have learned is how much they rely on a functioning internet connection to access remote classrooms.