A look at Amazon's Hands off the Wheel program, which for the past decade has allowed the company to automate certain tasks and assign new work to employees (Alex Kantrowitz/HBR.org)

Alex Kantrowitz / HBR.org:
A look at Amazon's Hands off the Wheel program, which for the past decade has allowed the company to automate certain tasks and assign new work to employees  —  At an automation conference in late 2018, a high-ranking banking official looked up from his buffet plate and stated …