Friday, August 21, 2020

Experian South Africa CEO claims someone posing as a client tricked the company into giving up personal information of an estimated 24M SA citizens in May (MyBroadband)

MyBroadband:
Experian South Africa CEO claims someone posing as a client tricked the company into giving up personal information of an estimated 24M SA citizens in May  —  Experian South Africa CEO Ferdie Pieterse downplayed the seriousness of a data breach at his company which exposed the personal details of 23.4 million South Africans.



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How Schneider Electric is using AI in call centers and manufacturing to complement employees' work and boost productivity, rather than to replace them (Patricia Cohen/New York Times)

Patricia Cohen / New York Times : How Schneider Electric is using AI in call centers and manufacturing to complement employees' work ...