Amazon's retail business has struggled to find its footing during the pandemic, as surging order volume has resulted in shortages, delays, and worker unrest (Wall Street Journal)

Wall Street Journal:
Amazon's retail business has struggled to find its footing during the pandemic, as surging order volume has resulted in shortages, delays, and worker unrest  —  Tech giant faces overwhelming demand, mass absences and a restive workforce  —  On a mid-March midnight shift …