Monday, February 3, 2020

Cresta, which uses AI to improve real-time customer interactions of call center workers, emerges from stealth by announcing $21M in funding from a16z and others (Lucas Matney/TechCrunch)

Lucas Matney / TechCrunch:
Cresta, which uses AI to improve real-time customer interactions of call center workers, emerges from stealth by announcing $21M in funding from a16z and others  —  As Silicon Valley's entrepreneurs cluster around the worldview that artificial intelligence is poised to change how we work …



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PE firm Everstone combines India's Wingify, which helps A/B test sites, and France's AB Tasty, which improves e-commerce UX; Everstone bought Wingify for $200M (Jagmeet Singh/TechCrunch)

Jagmeet Singh / TechCrunch : PE firm Everstone combines India's Wingify, which helps A/B test sites, and France's AB Tasty, which...