Saturday, September 21, 2019

Facebook acquires Servicefriend, a startup that builds customer service AI chatbots for messaging apps; founders now work for Facebook's Calibra, per LinkedIn (Ingrid Lunden/TechCrunch)

Ingrid Lunden / TechCrunch:
Facebook acquires Servicefriend, a startup that builds customer service AI chatbots for messaging apps; founders now work for Facebook's Calibra, per LinkedIn  —  As Facebook prepares to launch its new cryptocurrency Libra in 2020, it's putting the pieces in place to help it run.



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ServiceNow invests $40M in banking software specialist BusinessNext, valuing the 24-year-old Indian company at $700M and taking a roughly 5% stake (Jagmeet Singh/TechCrunch)

Jagmeet Singh / TechCrunch : ServiceNow invests $40M in banking software specialist BusinessNext, valuing the 24-year-old Indian company ...