Tuesday, July 23, 2019

Internal Nintendo memo instructs customer service to fix a Joy-Con issue causing in-game drifting for free; a related class-action lawsuit was filed on Friday (Patrick Klepek/VICE)

Patrick Klepek / VICE:
Internal Nintendo memo instructs customer service to fix a Joy-Con issue causing in-game drifting for free; a related class-action lawsuit was filed on Friday  —  The company will repair devices free of charge, even outside of the warranty period.  —  IMAGE COURTESY OF NINTENDO



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How Schneider Electric is using AI in call centers and manufacturing to complement employees' work and boost productivity, rather than to replace them (Patricia Cohen/New York Times)

Patricia Cohen / New York Times : How Schneider Electric is using AI in call centers and manufacturing to complement employees' work ...