Sunday, January 20, 2019

Japanese hotel, trying to replace all of its staff with robots, ended up creating more work for staff and frustrated guests as robots didn't perform as expected (Wall Street Journal)

Wall Street Journal:
Japanese hotel, trying to replace all of its staff with robots, ended up creating more work for staff and frustrated guests as robots didn't perform as expected  —  The robot revolution will have to wait at the Henn na Hotel in Japan, which is laying off low-performing droids



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