Thursday, November 22, 2018

Infographic: Why customers change suppliers after a bad call center experience

Listening to customers can completely transform your bottom line, according to an infographic from CallMiner. https://ift.tt/2FzDhsK https://ift.tt/eA8V8J
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PE firm Everstone combines India's Wingify, which helps A/B test sites, and France's AB Tasty, which improves e-commerce UX; Everstone bought Wingify for $200M (Jagmeet Singh/TechCrunch)

Jagmeet Singh / TechCrunch : PE firm Everstone combines India's Wingify, which helps A/B test sites, and France's AB Tasty, which...